Terms & Conditions

Terms and Conditions – 101 Goods
Welcome to 101 Goods.
By using this website or placing an order through it, you agree to the terms and conditions outlined below. Please read them carefully before using the website or completing a purchase.
1. Store Information
101 Goods operates within the Kingdom of Saudi Arabia and offers home products, coffee and beverage accessories, and other products available through its online store.
You can contact us through the communication channels listed on the Contact Us page of our website.
2. Use of the Website
Customers may browse products and make purchases for personal or legitimate commercial purposes.
Users must provide accurate and complete information when placing an order, including their name, mobile number, delivery address, and any other information required to complete the purchase.
Customers are responsible for ensuring that all information provided is correct before confirming an order.
3. Products
At 101 Goods, we strive to display product information and images as accurately as possible.
Minor variations in colors or details may occur due to differences in screen displays, photography, materials, or manufacturing processes. Such minor variations are not considered product defects.
All products displayed on the website are subject to stock availability.
4. Prices
All prices displayed on the website are in Saudi Riyals (SAR).
Any applicable taxes or shipping fees will be displayed before completing the payment, in accordance with the relevant regulations.
101 Goods reserves the right to modify product prices at any time. However, price changes will not affect orders that have already been confirmed.
5. Orders and Payments
An order is considered confirmed once payment has been successfully completed and the customer has received an order confirmation notification.
The store reserves the right to cancel an order or contact the customer under certain circumstances, including but not limited to:
Product unavailability.
An obvious error in pricing or product information.
Inability to fulfill or deliver the order.
Suspected fraudulent or unauthorized payment activity.
If a paid order is canceled by the store, the applicable refund will be issued through the original payment method, subject to the processing time of the payment service provider.
6. Shipping and Delivery
Delivery times and shipping fees vary depending on the customer's city and the selected shipping provider.
Estimated delivery times begin after the order has been confirmed and prepared for shipment.
Delays may occasionally occur due to circumstances beyond the store's control, including shipping provider operations, weather conditions, seasonal demand, or public holidays.
For further details, please refer to the Shipping and Delivery Policy published on our website.
7. Exchanges and Returns
All exchanges, returns, and refunds are subject to the 101 Goods Return and Exchange Policy, in accordance with the applicable laws and regulations of the Kingdom of Saudi Arabia.
Products are generally required to be in their original, unused condition, unless the return or exchange is due to a defect or an error in the product received.
8. Damaged or Incorrect Products
If you receive a damaged product or an item different from what you ordered, please contact us as soon as possible and provide your order number along with photos showing the condition of the product.
Once the issue has been verified, it will be handled in accordance with our Return and Exchange Policy and applicable regulations.
9. Order Cancellation
Customers may request to cancel an order before it has entered the preparation or shipping process.
Once an order has been shipped, any cancellation or return request will be handled in accordance with our Return and Exchange Policy.
10. Intellectual Property Rights
All content on the 101 Goods website, including the trade name, logo, designs, images, text, graphics, and other materials, is either owned by the store or used with permission.
Copying, reproducing, distributing, or using any of these materials for commercial purposes without prior authorization is prohibited.
11. Privacy and Data Protection
We are committed to protecting our customers' personal information and using it only for purposes necessary to operate the store, process orders, provide customer support, and communicate with customers, in accordance with applicable laws and regulations.
For more information, please refer to our Privacy Policy.
12. Third-Party Links and Services
Our website may contain links to or integrate services provided by third parties, such as payment gateways and shipping providers.
101 Goods is not responsible for the policies or practices of external websites or service providers. These services are subject to the respective providers' terms and conditions.
13. Changes to Terms and Conditions
101 Goods reserves the right to update or modify these terms and conditions whenever necessary.
Any changes will take effect from the date they are published on the website. We therefore recommend reviewing this page periodically.
14. Governing Laws
These terms and conditions are governed by the applicable laws and regulations of the Kingdom of Saudi Arabia, particularly those relating to e-commerce and consumer protection.
15. Contact Us
For any inquiries regarding orders, products, or these terms and conditions, please contact us through the Contact Us page or any of the communication channels listed on our website.

Last Updated: October 2026